Refund Policy
Thank you for shopping with us! We take pride in our freeze-dried candy, which is crafted to ensure the best quality and flavor. Due to the unique nature of our products, we are unable to accept returns or offer refunds once an order has been placed.
Why We Don’t Offer Returns:
- Food Safety: Our freeze-dried candy is a consumable product, and for health and safety reasons, we cannot resell any returned items.
- Quality Assurance: We strive to deliver only the highest quality products. Each item is carefully inspected before shipping to ensure it meets our standards.
Order Issues: If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will be happy to assist you in resolving the issue.
Thank you for your understanding and support!
If you have any questions, please call 915-422-9381 or email us at admin@epfreezedried.com or contact us at 230 N Copia Street, El Paso TX, 79905, United States.